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How to get and redeem my rewards for the Shopee Loyalty program?

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It’s easy to get and redeem your rewards through Shopee’s Loyalty Program.

 

1. Complete your Shopee order 

Once you’ve received the order and checked the quality of the product, you can tap the Order Received button, which means that your Shopee order is completed.

 

2. Check out your loyalty benefits

Depending on what tier you are in, there are different available promos, discounts, and many other rewards that you can claim.

 

3. Get rewards every month 

Enjoy different rewards and promotions every month. This allows you to explore more variety of promotions available in Shopee.

 

 

For the Silver tier, you can enjoy:

  1. Birthday discount voucher at 15% off valid sitewide!

  2. 1x Free Shipping Discount Voucher valid sitewide (valid on ShopeePay)

 

For the Gold tier, you can enjoy the additional benefits:

  1. Birthday discount vouchers at 15% off valid sitewide!

  2. 2x Free  Shipping Discount Vouchers valid sitewide (valid on ShopeePay)

  3. Claim 15% discount vouchers from your favorite brands!

  4. 7x  Free Shipping Discount Vouchers 

 

For the Platinum tier, you can enjoy the following exclusive benefits: 

  1. Birthday discount vouchers at 15% off valid sitewide!

  2. 3x Free Shipping Discount Vouchers valid sitewide (valid on ShopeePay)

  3. Claim 20% discount vouchers from your favorite brands!

  4. 7x Free Shipping Discount Vouchers 

  5. Redeem ShopeePay, Mall, and other sitewide vouchers with Shopee Coins at a special rate!

  6. Enjoy dedicated email and chat agents to lessen wait time before your queries are answered

 

Depending on your Loyalty Tier, you may enjoy a variety of special privileges; the more you order, the more benefits you get. You may see below an overview of these privileges: 

 

 

Classic

Silver 

Gold

Platinum

MIN ORDERS IN THE LAST 6 MONTHS

0

10

25

55

Birthday 15% Discount Voucher (Valid on Shopeepay)

 

1x/year

SitewideShipping Discount Voucher (Valid on Shopeepay)

 

1x/month 

500 min spend

2x/month 

500 min spend

3x/month

500 min spend

7x Shipping Discount Vouchers (All Payment Methods)

  

Weekly refresh

600 min. spend

Weekly refresh

600 min. spend

Brand Discount Vouchers

  

15%

20%

Voucher Redemption with coins

   

Yes

 

These vouchers can be redeemed and viewed within the app.

 

⚠️ Note 

• Birthday discount vouchers are valid 29 days after the user’s birthday.

• Make sure to input your birthdate upon registration in Shopee, or update your birthdate in the app at least 2 weeks before your actual birthday to avoid issues in receiving your birthday voucher.



Learn more about the Shopee Loyalty Program.

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