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[New to Shopee] How do I upload photos/videos from my device to the Shopee App?

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There are 2 scenarios where you can upload photos/videos from your mobile device to the Shopee App:


1. Search for products by uploading or taking a photo

To do so, select the camera icon on the right side of the search bar on the Shopee App homepage > Take a photo or select an image from your device’s gallery.


Uploading-photo-to-search-for-products-via-Shopee-App.gif


2. Send a photo/video via Shopee Chat

To do so, select an existing chat > Select the add icon/+ > Select Gallery to choose from your gallery or camera to take a photo/video.


Uploading-photos-or-videos-to-share-with-another-user-via-Shopee-Chat.gif


⚠️Note

• You can send a maximum of 9 files (photos and videos) in one message.

• Video length must be more than 1 second and less than 3 minutes.

• Maximum video size is 30 MB

 

If you’re having issues uploading photos/videos from your device to the Shopee App, find out why you can’t upload photos/videos onto the Shopee App.
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