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[Brand Memberships] How do I redeem a Brand Membership reward?

Para sa Taglish version ng article, basahin dito.

 

You qualify for a Brand Membership reward if:

 

To redeem, go to the Shop tab on a Shopee Mall shop page > View My Brand Membership > Redeem redeemable rewards. 

 

 



⚠️Note

· If you don't check out the gift right away after redeeming it, a product voucher will be sent to your voucher wallet. You can use this voucher to purchase the gift within the validity period set by the Mall Seller.

· Rewards must be claimed within their validity period, and there are no extensions unless stated otherwise by the shop.

 

Terms

  • Rewards can only be redeemed within the Shopee App, and cannot be combined with any other membership programs and benefits offered outside of Shopee.

  • Points earned are solely for the redemption of the listed rewards and are non-convertible to cash.

 

 

Troubleshooting

If your redemption was unsuccessful, you can:

  • Read common issues faced by other users and the solutions. 

  • Chat with the seller for further assistance. 

  • Contact Shopee Customer Service if it seems like a system error.

 

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