Shopee PH Help Center
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[Account Safety] What should I do if I cannot complete the verification puzzle during sign up/login?
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If you had trouble completing the verification puzzle, kindly do the following:
Try again and match the puzzle piece as closely as possible using the slider.
Select the refresh icon to generate a new puzzle and try again.
Restart or update the app to the latest version.
If the problem persists, contact Shopee Customer Service for assistance.
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