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[ShopeePay] What is ShopeePay?
Para sa Taglish version ng article, basahin dito.
ShopeePay is Shopee’s official in-app e-wallet regulated by the Bangko Sentral ng Pilipinas that allows users to make safe and cashless payments such as the following:
• Online transactions within Shopee - e.g Shopee orders, buying mobile load, and bills payment
• Offline (QR) transactions with merchants who accept payment via ShopeePay
• Receiving or sending money to Shopee users, other e-wallets, and banks
Accessing ShopeePay in 2 ways:
1. From the Shopee App homepage, select your ShopeePay wallet
2. From the Me tab, select ShopeePay
Activating ShopeePay and Fully Verifying Your Account
Activate your ShopeePay account by accepting the terms and setting up your ShopeePay PIN. To increase your wallet limit to ₱100,000 and get access to more ShopeePay features, verify your account.
Non-verified | Fully Verified | |
Monthly Inflow Limit Cumulative amount that can be received into ShopeePay wallet | ₱10,000 | ₱100,000 |
Monthly Outflow Limit Cumulative amount that can be moved out of your ShopeePay wallet | ₱10,000 | ₱100,000 |
Wallet Balance Maximum amount that can be kept in your ShopeePay wallet | ₱50,000 | ₱100,000 |
⚠️Note All non-verified users are required to submit additional information to avoid losing access to ShopeePay services. |
Terms of Service
For the full terms and conditions, you can find them here; or via ShopeePay Wallet’s Me tab > Settings ⚙ > Our Policy > Terms and Conditions > read the ShopeePay Terms of Service.
For inquiries and further assistance, ShopeePay Customer Service can be reached through the following channels:
Channels | Schedule |
Internet call via app | 7:00 AM to 7:00 PM |
Chat via app | 24/7 |
Call via 02 8880-5200 | 8:00 AM to 5:00 PM |
9:00 AM to 7:00 PM | |
24/7 |
ShopeePay Philippines, Inc. is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/).
