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[Notifications] Why am I not receiving push notifications from the Shopee App?

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If you're not receiving push notifications from the Shopee App, it may be due to your device's permission settings. Ensure the app has access to your Calendar to enable notifications.

 

For Android users

Go to your device’s App settings > Select Shopee App > Permissions > Calendar > Allow.


Allowing-calendar-access-for-Shopee-App-to-receive-notifications-on-Android.gif


For iOS users

Go to your device’s App settings > Select Shopee App > Select Notifications > Enable toggle to Allow Notifications.



Allowing-access-for-Shopee-App-to-receive-notifications-on-iOS.gif

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