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[My Account] How do I add/edit my email address?
Para sa Taglish version, basahin ito.
You can add or edit the email address linked to your Shopee account via Shopee App or Shopee Website.
Via Shopee App
Go to the Me tab > Select ⚙ icon > Account & Security > Email > Select Verify by Email OTP > Enter OTP for verification > NEXT> Enter new email address > NEXT. After this, you’ll need to verify your new email address via the verification link that was sent to its inbox.
Via the Shopee Website
Select your username > Select My Account via the dropdown list > select Profile > Select Change > Select Verify by SMS OTP > Enter OTP for verification > NEXT> Enter new email address > NEXT. You’ll then need to verify your new email address via the verification link that was sent to your inbox.
⚠️ Note Valid email addresses are as follows: 1. Acceptable email prefix formats • Allowed characters: letters (a-z), numbers, underscores, periods, and dashes. • An underscore, period, or dash must be followed by one or more letters or numbers. • An underscore, period, or dash must not be the first character. • Sample invalid prefix formats • abc-@mail.com • abc..def@mail.com • . abc@mail.com • abc#def@mail.com
2. Acceptable email domain formats • Allowed characters: letters, numbers, dashes. • The last portion of the domain must be at least two characters, for example .com, .org, .cc • Sample invalid email domain formats • abc.def@mail.c • abc.def@mail#archive.com • abc.def@mail • sbc.def@mail..com 3. Email addresses with a space at the end is invalid. • Example: "abc.def@mail.com" |
Adding an email address to your account will give you the option to reset your password if you forget your login credentials.
