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How do I cash-in my ShopeePay with Over-the-Counter?

Para sa Taglish version ng article, basahin dito.



Cash in to your ShopeePay account via Over-the-Counter

To Cash In your ShopeePay via over-the-counter, go to ShopeePay Wallet > select Cash In > Select Over-the-Counter as payment method > choose the preferred bank > CONFIRM > enter the Cash In amount or select a cash value > Pay Now.


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After you have selected your preferred over-the-counter, verify your email > Pay > then follow the instructions depending on the chosen payment channel.


⚠️Note

Make sure to bring a valid government-issued ID to present at over-the-counter transactions.



For BPI, go to the BPI Express Assist (BEA) kiosk at any BPI/BPI Family branch to make a cash payment, and give the exact amount due for bills payment for Dragonpay Corp to the teller.


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For BDO, go to any BDO branch, fill out the blue cash deposit slip, and give the slip with the exact amount due to the teller.


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For Chinabank, go to any Chinabank branch fill out the regular cash deposit slip, and give the slip with the exact amount due to the teller.


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If you made an overpayment or underpayment, please contact Dragonpay Customer Support at:

  • Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)

  • Email at: help@dragonpay.ph

 

Available Cash-in Channels

Fees

Minimum Cash-in Amount

Linked Bank Accounts

(SeaBank, BPI, UnionBank, ChinaBank Mobile App, and AllBank)

FREE

SeaBank, ChinaBank Mobile App and AllBank - ₱1

BPI and UnionBank - ₱10

Banks and E-wallets via InstaPay

(GCash, BDO, Maya, Metrobank, Landbank, RCBC, and other banks and e-wallets)

FREE

*ShopeePay will refund your transaction fee instantly, up to 2 transactions per month

*Terms and conditions apply

₱1

TouchPay Machines

(available in Alfamart, Watsons and more)

FREE

20

Pawnshops

(Cebuana Lhullier, M Lhullier, Palawan Pawnshop, and Villarica Pawnshop

FREE

500

Department Stores

(Robinsons Department Store and SM Bills Payment)

FREE

500

Payment Centers

(Bayad Center, ECPay, TrueMoney, Posible)

FREE

500

7-Eleven

2% of cash-in amount

50

GCash, Coins.ph 

(direct from Shopee app)

GCash - 2% of cash-in amount

Coins.ph - 7 per cash-in amount

GCash - 10

Coins.ph - 5

 

Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.

 

⚠️Note

Cash-ins via ExpressPay, DA5, eTap, Pay&Go, and ZoomPay will be discontinued starting August 1, 2024

 

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