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How do I cash-in my ShopeePay with Over-the-Counter?
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Cash in to your ShopeePay account via Over-the-Counter
To Cash In your ShopeePay via over-the-counter, go to ShopeePay Wallet > select Cash In > Select Over-the-Counter as payment method > choose the preferred bank > CONFIRM > enter the Cash In amount or select a cash value > Pay Now.
After you have selected your preferred over-the-counter, verify your email > Pay > then follow the instructions depending on the chosen payment channel.
⚠️Note Make sure to bring a valid government-issued ID to present at over-the-counter transactions. |
For BPI, go to the BPI Express Assist (BEA) kiosk at any BPI/BPI Family branch to make a cash payment, and give the exact amount due for bills payment for Dragonpay Corp to the teller.
For BDO, go to any BDO branch, fill out the blue cash deposit slip, and give the slip with the exact amount due to the teller.
For ChinaBank, go to any ChinaBank branch, fill out the regular cash deposit slip, and give the slip with the exact amount due to the teller.
If you made an overpayment or underpayment, please contact Dragonpay Customer Support at:
Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)
Email at: help@dragonpay.ph
Available Cash-in Channels | Fees | Minimum Cash-in Amount |
(SeaBank, BPI, UnionBank, ChinaBank Mobile App, and AllBank) | FREE | SeaBank, ChinaBank Mobile App and AllBank - ₱1 BPI and UnionBank - ₱10 |
Banks and E-wallets via InstaPay (GCash, BDO, Maya, Metrobank, Landbank, RCBC, and other banks and e-wallets) | Other e-wallet or banks may charge for this service. As of Nov 1, 2024, ShopeePay’s instant fee refund promo has ended. | ₱1 |
(available in Alfamart, Watsons and more) | FREE | ₱20 |
(Cebuana Lhullier, M Lhullier, Palawan Pawnshop, and Villarica Pawnshop | FREE | ₱500 |
(Robinsons Department Store and SM Bills Payment) | FREE | ₱500 |
(Bayad Center, ECPay, TrueMoney, Posible) | FREE | ₱500 |
2% of cash-in amount | ₱50 | |
(direct from Shopee app) | GCash - 2% of cash-in amount Coins.ph - ₱7 per cash-in amount | GCash - ₱10 Coins.ph - ₱5 |
Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.
