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How do I cash-in my Shopeepay with a linked bank account?

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Go to ShopeePay Wallet Homepage > Cash In > enter your Cash In Amount > Linked Bank Account  > choose the preferred bank that is linked > Pay now > complete the payment. After processing your payment, your proceeds will enter your ShopeePay account.



If you encounter any of the following issues, kindly contact Shopee Customer Service and provide your Order SN:

  • Cash In balance not reflected within 1 day

  • Issues encountered while cashing in to your ShopeePay wallet (likely due to a payment issue)


You can find it by selecting the failed Cash In transaction under Last Transactions > COPY.



Balance limits

Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000. 


Available Cash In Channels

Partners

Fees

Min. Cash In Amount

Linked Bank Accounts

SeaBank

FREE

No min. amount required

BPI

Will be processed via the InstaPay network starting Aug 18, 2025

Partner may charge for this service with varying fees

No min. amount required

UnionBank

Will be processed via the InstaPay network soon

No min. amount required

Transfer from Other

Banks and E-wallets

GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more

Cash ins from other e-wallets, bank apps, or websites

Partner may charge for this service with varying fees

₱1

Over-the-Counter

Pawnshops

Cebuana Lhullier, Palawan Pawnshop, and more

FREE

₱500

Pay&Go Machines

Mercury Drug, Uncle John's, Lawson, and more

FREE

₱500

TouchPay Machines

Alfamart, Watsons, and more

FREE

₱500

Department Stores

Robinsons Department Store and SM Bills Payment

FREE

₱500

Payment Centers

ECPay, TrueMoney, Posible, and more

FREE

₱500

Convenience Store

7-Eleven

Partner will charge

2% for this service

₱50


Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.



Learn more about verification of your Shopee account.

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