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Go to ShopeePay Wallet Homepage > Cash In > enter your Cash In Amount > Linked Bank Account > choose the preferred bank that is linked > Pay now > complete the payment. After processing your payment, your proceeds will enter your ShopeePay account.
If you encounter any of the following issues, kindly contact Shopee Customer Service and provide your Order SN:
Cash In balance not reflected within 1 day
Issues encountered while cashing in to your ShopeePay wallet (likely due to a payment issue)
You can find it by selecting the failed Cash In transaction under Last Transactions > COPY.
Balance limits
Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000.
Available Cash In Channels | Partners | Fees | Min. Cash In Amount | |
Linked Bank Accounts | SeaBank | FREE | No min. amount required | |
BPI Will be processed via the InstaPay network starting Aug 18, 2025 | Partner may charge for this service with varying fees | No min. amount required | ||
UnionBank Will be processed via the InstaPay network soon | No min. amount required | |||
Transfer from Other Banks and E-wallets | GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more Cash ins from other e-wallets, bank apps, or websites | Partner may charge for this service with varying fees | ₱1 | |
Over-the-Counter | Pawnshops Cebuana Lhullier, Palawan Pawnshop, and more | FREE | ₱500 | |
Pay&Go Machines Mercury Drug, Uncle John's, Lawson, and more | FREE | ₱500 | ||
TouchPay Machines Alfamart, Watsons, and more | FREE | ₱500 | ||
Department Stores Robinsons Department Store and SM Bills Payment | FREE | ₱500 | ||
Payment Centers ECPay, TrueMoney, Posible, and more | FREE | ₱500 | ||
Convenience Store 7-Eleven | Partner will charge 2% for this service | ₱50 |
Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.
Learn more about verification of your Shopee account.