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How do I cash-in my Shopeepay with a linked bank account?

Para sa Taglish version ng article, basahin dito.



Cash in to your ShopeePay account via linked bank account

Go to ShopeePay Wallet Homepage > Cash In > enter your Cash In Amount > select Linked Bank Account  > choose the preferred bank that is linked > Pay now > complete the payment. After processing your payment, your proceeds will enter your ShopeePay account.


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For Cash In via BDO Direct Debit

To Cash in using BDO Direct, go to ShopeePay balance on the homepage > select Cash In > select Payment method > tap on BDO Direct Debit > select the cash in amount > PAY.


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You will then be redirected to the BDO App, input your login credentials > enter cash in amount > Pay > Confirm


Cashing-In-via-BDO-Direct-Debit---BDO-Process.gif


Your ShopeePay balance will reflect the Cash In amount within 2 minutes. 

 

⚠️Note

• Users with the BDO Digital Banking app must download the new app, and reset their password, to use BDO Direct Debit.

• This channel is temporarily disabled till further notice.



Kindly contact our Shopee Customer Service with the Order SN if you encounter any of the following:

  • If you don’t see your Cash In balance reflected within 1 day 

  • If you encounter problems with cashing in your ShopeePay wallet, it is likely that a payment issue has occurred.

 

You can find it by selecting the failed Cash In transaction under Last Transactions > COPY.


Copying-Failed-Transaction-ID.gif


Balance limits

Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000. 



Available Cash-in Channels

Fees

Minimum Cash-in Amount

Linked Bank Accounts

(SeaBank, BPI, UnionBank, ChinaBank Mobile App, and AllBank)

FREE

SeaBank, ChinaBank Mobile App and AllBank - ₱1

BPI and UnionBank - ₱10

Banks and E-wallets via InstaPay

(GCash, BDO, Maya, Metrobank, Landbank, RCBC, and other banks and e-wallets)

FREE

*ShopeePay will refund your transaction fee instantly, up to 2 transactions per month

*Terms and conditions apply

₱1

TouchPay Machines

(available in Alfamart, Watsons and more)

FREE

20

Pawnshops

(Cebuana Lhullier, M Lhullier, Palawan Pawnshop, and Villarica Pawnshop

FREE

500

Department Stores

(Robinsons Department Store and SM Bills Payment)

FREE

500

Payment Centers

(Bayad Center, ECPay, TrueMoney, Posible)

FREE

500

7-Eleven

2% of cash-in amount

50

GCash, Coins.ph 

(direct from Shopee app)

GCash - 2% of cash-in amount

Coins.ph - 7 per cash-in amount

GCash - 10

Coins.ph - 5

 

Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.

 

⚠️Note

Cash-ins via ExpressPay, DA5, eTap, Pay&Go, and ZoomPay will be discontinued starting August 1, 2024



Learn more about verification of your Shopee account.

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