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How do I cash-in my ShopeePay account via Payment Centers?

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Go to ShopeePay Wallet > select Cash In > Select Payment Center as payment method > CONFIRM > enter the Cash In Amount or choose a cash value > Pay Now > complete the payment.



Follow the instructions from Dragonpay that are shown in-app:



Make sure to bring a valid government-issued ID to present for over-the-counter transactions.


If you made an overpayment or underpayment for other payment options, please contact Dragonpay Customer Support at:

  • Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)

  • Email at: help@dragonpay.ph


Available Cash In Channels

Partners

Fees

Min. Cash In Amount

Linked Bank Accounts

SeaBank

FREE

No min. amount required

BPI

Will be processed via the InstaPay network starting Aug 18, 2025

Partner may charge for this service with varying fees

No min. amount required

UnionBank

Will be processed via the InstaPay network soon

No min. amount required

Transfer from Other

Banks and E-wallets

GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more

Cash ins from other e-wallets, bank apps, or websites

Partner may charge for this service with varying fees

₱1

Over-the-Counter

Pawnshops

Cebuana Lhullier, Palawan Pawnshop, and more

FREE

₱500

Pay&Go Machines

Mercury Drug, Uncle John's, Lawson, and more

FREE

₱500

TouchPay Machines

Alfamart, Watsons, and more

FREE

₱500

Department Stores

Robinsons Department Store and SM Bills Payment

FREE

₱500

Payment Centers

ECPay, TrueMoney, Posible, and more

FREE

₱500

Convenience Store

7-Eleven

Partner will charge

2% for this service

₱50


Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.

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