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[ShopeePay] How do I cash-in my ShopeePay account?

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Cash in to your ShopeePay account instantly, anytime, anywhere!

Available Cash In Channels

Partners

Fees

Min. Cash In Amount

Linked Bank Accounts

MariBank

FREE

No min. amount required

BPI

Will be processed via the InstaPay network starting Aug 18, 2025

Partner may charge for this

service with varying fees

No min. amount required

UnionBank

Will be processed via the InstaPay network soon

No min. amount required

Transfer from Other

Banks and E-wallets

GCash, BDO, Maya, Metrobank, Landbank, RCBC, and more

Cash-ins from other e-wallets, bank apps, or websites

Partner may charge for this

service with varying fees

₱1

Over-the-Counter

Pay&Go Machines

Available at Mercury Drug, Uncle John's, Alfamart, Robinsons Supermarket, Shopwise, and more

FREE

₱500

Pawnshops

Cebuana Lhullier, Palawan Pawnshop, and Villarica Pawnshop

FREE

₱500

Payment Centers

ECPay

FREE

₱500

Department Stores

Robinsons Department Store and SM Bills Payment

FREE

₱500

Convenience Store

7-Eleven

Partner will charge

2% for this service

₱50

 

⚠️Note

Cash-ins via Posible and TrueMoney will be available only until Nov 15, 2025. TouchPay and RD Pawnshop are no longer supported and will also be removed on this date. Please use other cash-in channels.



Cash in to your ShopeePay account

Select ShopeePay wallet on the Shopee homepage > Cash In > select your preferred payment option > CONFIRM > enter the Cash In amount or select a cash value > Pay Now > complete payment.


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Frequently Asked Questions (FAQs)

Q: How much can I cash-in into my ShopeePay account?

A: Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000. Learn more about verification of Shopee accounts.


Q: If I encounter an unexpected error or issues within your Shopee App, what should I do? 

A: You can do any of the troubleshooting tips or contact ShopeePay Customer Service.


Q: If I encounter any problems with cashing-in to my ShopeePay account, what should I do? 

A: You go to your ShopeePay wallet >  Select the failed transaction >  Copy the transaction ID > Contact ShopeePay Customer Service with your Transaction ID on hand. 



Learn more about ShopeePay

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