Hi, how can we help?

[ShopeePay] How do I cash-in my ShopeePay account?

Para sa Taglish version ng article, basahin dito.



Cash in to your ShopeePay account instantly, anytime, anywhere!

Available Cash-in Channels

Fees

Minimum Cash-in Amount

Linked Bank Accounts

(SeaBank, BPI, UnionBank, ChinaBank Mobile App, and AllBank)

FREE

SeaBank, ChinaBank Mobile App and AllBank - ₱1

BPI and UnionBank - ₱10

Banks and E-wallets via InstaPay

(GCash, BDO, Maya, Metrobank, Landbank, RCBC, and other banks and e-wallets)

Other e-wallet or banks may charge for this service. As of Nov 1, 2024, ShopeePay’s instant fee refund promo has ended.

₱1

TouchPay Machines

(available in Alfamart, Watsons and more)

FREE

20

Pawnshops

(Cebuana Lhullier, M Lhullier, Palawan Pawnshop, and Villarica Pawnshop

FREE

500

Department Stores

(Robinsons Department Store and SM Bills Payment)

FREE

500

Payment Centers

(Bayad Center, ECPay, TrueMoney, Posible)

FREE

500

7-Eleven

2% of cash-in amount

50

GCash, Coins.ph 

(direct from Shopee app)

GCash - 2% of cash-in amount

Coins.ph - 7 per cash-in amount

GCash - 10

Coins.ph - 5


Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.



Cash in to your ShopeePay account

Select ShopeePay wallet on the Shopee homepage > Cash In > select your preferred payment option > CONFIRM > enter the Cash In amount or select a cash value > Pay Now > complete payment.


Cashing-in-ShopeePay-account.gif


Frequently Asked Questions (FAQs)

Q: How much can I cash-in into my ShopeePay account?

A: Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000. Learn more about verification of Shopee accounts.


Q: If I encounter an unexpected error or issues within your Shopee App, what should I do? 

A: You can do any of the troubleshooting tips or contact ShopeePay Customer Service.


Q: If I encounter any problems with cashing-in to my ShopeePay account, what should I do? 

A: You go to your ShopeePay wallet >  Select the failed transaction >  Copy the transaction ID > Contact ShopeePay Customer Service with your Transaction ID on hand. 



Learn more about ShopeePay.
Was this article helpful?
Yes
No