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[Product safety] How do I know if a product is authentic?
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To confirm if a product is authentic, you can see if it's listed under Shopee Mall. Shopee Mall products are guaranteed to be 100% authentic as Shopee Mall shops are verified sellers of their products.
Look out for the Shopee Mall label to determine if a product is from a Shopee Mall seller.
If the product is suspected to be counterfeit and is not sold by a Shopee Mall seller, you can:
Check the product's reviews to see opinions from past buyers.
Check if the Product Description mentions that the seller is an Authorized Distributor of the product.
While counterfeit products or products that have infringed on others' Intellectual Property (IP) rights are banned on Shopee, we may have missed it during our spot checks. You can Report this product on its product page, via the Shopee App.
