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Your voucher (e.g. Cashback vouchers, Shopee discount vouchers, Shop discount vouchers, Free Shipping vouchers, etc.) will be automatically refunded within 24 to 48 hours after an order cancellation has been approved. This is provided that the following conditions are met:

• The voucher is still within the validity period for use.

• The voucher was applied to one order only.

• If you have applied your voucher across multiple orders and one of the orders was canceled, the voucher amount applied to the canceled order will not be refunded automatically.