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[Vouchers] Will my voucher be refunded if I request a return/refund for my order?

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Your voucher will be refunded once your return/refund request has been approved for a Full Refund

 

Examples of vouchers:

  • Cashback vouchers

  • Shop discount vouchers

  • Free Shipping vouchers

 

For an approved partial refund request, kindly reach out to Shopee Customer Service. 

 

⚠️ Note

If there is a dispute for your return/refund request, any refund will only be credited after a resolution is reached.

 

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