Hi, how can we help?

Here are some common inquiries about orders and cancellations:

1. [Order Protection] What is Shopee Guarantee?
2. [New to Shopee] How do I buy multiple products from different sellers in the same order?
3. [Payment] How long do I have to make payment for my unpaid order?
4. [Order Changes] Can I add more products to a paid order?
5. [Order Cancellation] What happens if my order is canceled by the seller?
6. [Order Cancellation] Can I cancel my order?
7. [Order Cancellation] Why was my order automatically canceled by Shopee?
8. [Order Cancellation] How will I get my refund for canceled orders?
9. [Order Tracking] How do I check the status of my order?
10. [Order Tracking] Why is my tracking number not working?
11. [Digital Products] How do I check the order status for Digital Products?
12. [Order Tracking] How do I track my overseas order?
13. [Order Tracking] How long will it take for me to receive my order?
14. [Order Tracking] What should I do if the pickup for my order is unsuccessful?
15. [Order Tracking] What should I do if I have not received my order after the Estimated Delivery Date?
16. [Order Receipt] How do I check the proof of delivery for my order?
17. [Order Receipt] How do I get a receipt for my orders?
18. [Digital Products] What should I do if my Shopee e-voucher is invalid or fully redeemed?
19. [Order Cancellation] When do I need to make reverse payments?
20. How do I withdraw my cancellation request?
21. Can I cancel my mobile load/data order?
22. Why can't I cancel an order?
23. How can I cancel my Hotel booking?
24. What to do to avoid order cancellation?