Shopee PH Help Center
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Payment FAQs
Payment options
[New to Shopee] What payment options does Shopee support?
[Payment status] How do I know if my payment is successful?
[Payment settings] Why can't I add my preferred payment option?
[Bundle Deal] Can I use vouchers and Shopee Coins to pay for Bundle Deals?
[Cash-on-delivery] Why can't I pay by cash-on-delivery?
[Google Pay] How do I pay with Google Pay?
[New to Shopee] Can I change my payment method?
Credit/debit cards
[Credit/debit card] Which credit/debit cards can I use on Shopee?
[Credit/debit card] Are there fees if I pay by credit/debit card?
[Credit/debit card] Why can't I check out with my credit/debit card?
[Credit/debit card] How do I delete my credit/debit card details?
How to add debit/credit card?
How to get a refund for Credit/Debit Card?
Can I edit the Credit/Debit card on my account?
How do I choose a Credit/Debit Card as a payment option?
[Account safety] What should I do if there is an unauthorized Shopee transaction on my credit card statement or bank account?
How do I link my Debit Card to ShopeePay?
ShopeePay
[ShopeePay] What is ShopeePay?
[ShopeePay] What is ShopeePay PIN?
[ShopeePay] How do I pay with ShopeePay?
How to activate ShopeePay?
[ShopeePay] How do I reactivate a blocked ShopeePay account?
[ShopeePay] How do I reactivate a disabled ShopeePay account?
[ShopeePay] What if my ShopeePay balance is insufficient during a transaction?
[ShopeePay] How do I change my ShopeePay PIN?
[ShopeePay] How do I verify my ShopeePay account?
[ShopeePay] How do I set up fingerprint or facial IDs for ShopeePay verification?
[ShopeePay] How do I view my ShopeePay transaction history?
[ShopeePay] How do I freeze my ShopeePay account temporarily if I lose my phone?
[ShopeePay] How do I add/remove bank account details on ShopeePay?
[ShopeePay] How do I transfer funds with ShopeePay?
[ShopeePay] What can I do if I transfer funds to the wrong recipient?
Can I modify or cancel a bank transfer request for ShopeePay?
[ShopeePay] How do I withdraw funds from ShopeePay?
[ShopeePay] How do I make a withdrawal from ShopeePay?
Can I modify or cancel a withdrawal request for ShopeePay?
[ShopeePay] How do I get cash bonuses or Coins cashback when paying with ShopeePay?
[Refunds] What can I do if I don't get my refund for a ShopeePay transaction?
[ShopeePay] Why can't I access my ShopeePay account?
[ShopeePay] How do I delete my ShopeePay account?
[ShopeePay] How can I send money from my ShopeePay Wallet?
[ShopeePay] How can I send money via InstaPay?
[ShopeePay] How do I cash-In to my ShopeePay account?
[ShopeePay] How do I cash-in via InstaPay?
How do I cash-in My ShopeePay wallet with a Linked Seabank Account?
How do I cash-in My Shopeepay with a Linked Bank Account?
How do I cash-in my ShopeePay with a Shopee Xpress rider?
How do I cash-in my ShopeePay with Online Banking?
How do I cash-in my ShopeePay with TouchPay?
How do I Cash-In my ShopeePay account via Payment Centers?
How do I cash-in my ShopeePay via GCash and Coins.ph?
How do I cash-in my ShopeePay with Over-the-Counter?
[ShopeePay] How do I change/reset my ShopeePay PIN?
[ShopeePay] How do I disable my ShopeePay account temporarily if I lose my phone?
Ensure Safe and Secure Transactions with ShopeePay
How do I lock my ShopeePay account access if I lost my phone or suspect that someone has access to my Shopee account?
How do I top up on Garena with ShopeePay?
How to make sure your ID is approved for ShopeePay verification?
What are the benefits of verifying your ShopeePay account?
What to do if I cannot access my ShopeePay when I click the icons?
[ShopeePay] How do I ensure that my refund will be processed to my ShopeePay account successfully?
How can I repay my SPayLater account through ShopeePay?
Do I need to have a ShopeePay to use SLoan?
How do I link my bank account to ShopeePay?
ShopeePay Merchants
[ShopeePay] How do I Scan to Pay in-Store?
[ShopeePay] How do I pay via ShopeePay to partner merchants?
[ShopeePay] How do I get refunded at ShopeePay merchants?
[ShopeePay] What is a Shopee Partner?
How to buy ShopeePay Offline Vouchers in ShopeePay Near Me?
[ShopeePay] Is there a ShopeePartner app for Android/iOS?
SPayLater on ShopeePay Offline: Other FAQs
SPayLater
[SPayLater] What is SPayLater?
[SPayLater] How do I pay with SPayLater?
[SPayLater] How do I pay for SPayLater bills?
[SPayLater] What are the terms for payment by SPayLater?
[SPayLater] How will my refund be processed if I used SPayLater?
How to activate SPayLater?
[SPayLater] What is Early Repayment?
Other FAQs related to SPayLater
How can I deactivate my SPayLater?
SPayLater on ShopeePay Offline: Other FAQs
Where can I view my SPayLater contract?
Why can’t I use my SPayLater account?
Why was my SPayLater Application rejected?
How does the SPayLater payment work?
Why is my SPayLater loan being assigned?
How do I increase my SPayLater Credit Limit?
Where can I see the SPayLater Transaction History?
How can I repay my SPayLater account through ShopeePay?
What does the Pending order status on my SPayLater order mean?
How can I use SPayLater for my Scan to Pay ShopeePay payments?
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