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If your Shopee E-Voucher is invalid or fully redeemed:
For e-merchants (e.g., Grab, Foodpanda):
Update the merchant’s app to the latest version.
Ensure the voucher code is entered correctly (e.g., don’t confuse ‘0’ with ‘O’).
Check the voucher’s terms and conditions (e.g., minimum spend, new users only, GrabFood vs. GrabCar).
Contact the merchant's customer service to understand the error.
After getting the reason, reach out to Shopee Customer Service for further help.
For offline merchants (e.g., BreadTalk, Potato Corner):
If you encounter an error in-store, contact Shopee Customer Service directly for assistance.