Para sa Taglish version ng article, basahin dito.
Your preferred payment option, such as credit/debit card or bank account, may have been rejected due to:
Inactive account/card
New cards must be activated before use. New bank accounts may take time to update. Confirm with your bank if it’s active.
Inaccurate submission of details
Check both your account/card number and account/card name when adding a payment option on Shopee App.
A wrong format of the name will also be considered an inaccurate submission of details. For example, the full name registered under your bank account/card is Juan Dela Cruz. The following entry errors will trigger a rejection:
Incomplete name - Juan Cruz
Missing spaces - JuanDelaCruz
Typos - Juan Delo Croz
Mismatch of name - Juan Luna
Inclusion of numbers - Juan Dela Cruz 01
If you’re still unable to add your bank account or card, contact Shopee Customer Service.