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⚠️Note
You can only use Over-the-counter (OTC) as a payment option for Cash-in via ShopeePay or for repayment of SPayLater and SLoan.
To use Over-the-counter (OTC) as payment option, select Payment Option in checkout > Over-the-counter > select preferred OTC > Continue > Pay Now.
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Available banks are as follow, please take note that an additional processing fee may apply:
- BDO Over-the-counter (OTC) (Php 25 fee)
- Eastwest Bank OTC
- Metrobank OTC Bills Payment (Php 50 fee)
- Chinabank OTC Bills Payment (CBXB) (Php 50)
- BPI OTC Bills Payment (Php 100 fee)
- PNB OTC Bills Payment
- RCBC OTC Bills Payment
- Banco de Oro ATM
- Unionbank OTC Bills Payment
- Security Bank ATM Bills Payment
- AUB Online/OTC Bills Payment
- Robinsons Bank OTC Bills Payment
- Landbank OTC Bills Payment (Php 50 fee)
- Security Bank OTC (Php 50 fee)
- UCPB Bills Payment (Php 25 fee)
Fill in the email address where you want to receive your payment confirmation and select Payment Verification to read Dragonpay payment instructions.
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Go to your chosen Over-The-Counter and follow the step-by-step Dragonpay instructions:
- Take note of the generated reference number, the total amount to be paid, and the payment due date as it is necessary upon filling out the payment form.
- To see Dragonpay instruction details again go to My Purchase > To Pay > search for your order > Pay Now.
- Payment will be verified and an email notification will be received within 24 hours.
⚠️Note
If you made an overpayment or underpayment, please contact Dragonpay Customer Support at:
- Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)
- Email at: help@dragonpay.ph
Learn more about Shopee supported payment options.