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Failed logins are due to the following reasons:

1. System Limitations

As part of Shopee's increasing efforts to make the shopping experience safe and enjoyable for our users, some system limitations have been put in place. You are encouraged to enjoy Shopee services using your device and account to prevent disruptions in your Shopee experience.

2. Permanent Suspension

We may permanently suspend users who are determined to violate Shopee policies. Such users will not be able to log in for security reasons. Please refer to our Terms of Service and Community Rules for more details on our "DOs" and "DON'Ts".

You can also try different ways to log in to your Shopee Account:

• Mobile number

• Email Address

• Facebook via Android

• Facebook via iOS

Learn more about account limitations and registering to Shopee.