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How to file for a Lowest Price Guarantee (LPG) claim?
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Products with a Low Price Guarantee tag 
are qualified for claims. The user can get a refund if they have purchased an item from Shopee that is tagged as LPG but found a cheaper deal on the competitor’s website. Coins will be automatically added to the user if the claim is valid and verified by Shopee.
File for Lowest Price Guarantee Claim
Select the Lowest Price Guarantee bar > Start > Follow instructions & fill up necessary details > Submit.
You’ll then receive a notification from Shopee regarding the verdict of your claim.
⚠️Note · There may be various rejection remarks, kindly refer to the LPG Terms and Conditions article for clearer guidelines. · Notification may take 2-3 weeks after submitting the claim. |
Make sure to read the official LPG terms & conditions before sending in your claims. Learn more about Lowest Price Guaranteed (LPG) and other related LPG FAQs.
