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[Chat] How do I send images/videos via Chat?

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You can send images and videos via Chat by selecting Gallery or Camera when chatting in-app with a seller or your contact. This can be helpful when you wish to show the state of your orders or ask questions about a product.

 

To send an image/video saved on your phone, select the relevant chat recipient > select + > Gallery > select image/video > Next > Send.

 

To capture an image/video with your phone,  select the relevant chat recipient > select + > Camera > select Photo or Video > capture image/video > Send.

 

⚠️Note

  • Videos sent via Chat are limited to a maximum file size of 30MB.

  • Video duration must be between 1 to 180 seconds (3 minutes).

  • When selecting from Gallery, a maximum of 9 files (image/video) can be sent.

 

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