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To submit a claim for the benefits of SeaInsure insurance
- Login from the SeaInsure Life eService Portal or SeaInsure General eService Portal.
- Activate your account with your ID number, mobile number, and key in the one-time-password (OTP) or log in if you already have an existing account
- Select Claim from the policy you wish to claim for > select Claim Submission
- Fill out the claim e-form and upload the required documents (e.g. death certificate, police report, and/or hospital discharge summary)
- Submit the claim application when all the required fields are completed
- Your submitted claim status can be tracked from the Account Summary page
When can I claim benefits from my Insurance Policy?
You can file a claim anytime as long as it is after the waiting period for the cover’s benefit.
- For SeaInsure Personal Accident Products (Personal Accident Cover, Ladies Cover, Kids Cover, Elders Cover): No waiting period
- For SeaInsure Health Products:
- Hospital Cash
- all sickness - 14 days
- COVID-19 conditions - 10 days
- pre-existing conditions - 365 days
- Emergency Cover: 3 days
- Serious Illness Cover: 90 days