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[Return Refund] How do I request a refund for perishable goods?

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Perishable goods are products with a short shelf life that may deteriorate quickly due to environmental factors (e.g., temperature and humidity). Examples include fresh produce, baked goods, cooked food, live products, chilled and frozen products, etc. You can raise a refund request for perishable goods as usual. 

 

Here are the following conditions for perishable goods:

  • It is non-returnable due to nature of the products.

  • Refund requests for perishable goods should always be processed as Refund Only. Even if you choose Return and Refund, Shopee will still review your case for a refund only.



Learn more about non-returnable items.

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