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We understand that you may want to receive your orders as soon as possible. Our team strives to ensure prompt order processing and delivery. Here's some important information regarding expediting orders:

1. Expediting orders:

• Orders that are at the last delivery hub for more than 24 hours

• Only possible for orders past the estimated delivery date

• Orders under SPX delivery can be directly expedited via Chat with Shopee

• Contact the courier directly for assistance

2. Orders within the estimated delivery window:

• Kindly wait for your order to be delivered

• Shopee-supported logistics partners update order status within 24-48 hours

• Track your order in-app for real-time updates

For further assistance with order and shipping-related issues, please refer to these helpful articles:

• What to do if order has not yet arrived 

• Order tagged as delivered but has not been delivered

• Order is returned to the seller (RTS)

• Courier Delivery Lead Time