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What happens if the Shopee Video Policy is violated?
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To ensure high-quality content on Shopee Videos, users must meet our platform's minimum content standards. As such, penalties may be issued to users who do not meet the minimum content standards of the platform and affect shoppers’ experience, which include:
Taking down of video
Temporary bans from Shopee Video
⚠️ Note To avoid penalties, we strongly encourage you to carefully review the list of violations to understand which actions and content are not allowed when posting a video. Avoiding these violations is crucial for maintaining a safe and enjoyable platform experience for all. |
Users who violate the Shopee Video Policy may have restricted access to Shopee Video. The length of the ban will be based on the count of violations accumulated within a week.
Shopee Video Feature Banning (Weekly) | |
No. of Violations | Action |
3-4 | 3-day ban |
5-6 | 7-day ban |
> 7 | 30-day ban |
For IP Infringement case:
Shopee Video Feature Banning (Weekly) | |
No. of Violation | Action |
1 | 7-day ban |
⚠️ Note Ban refers to having restricted access to the Shopee Video feature. You may only watch videos during the ban duration. |
For your convenience, Shopee has provided guidelines on what products are prohibited and restricted from our Shopee Video platform for your reference.
If you would like to raise feedback or questions about the policies, you may contact Shopee Customer Service.
