Shopee PH Help Center
Shopee Policies
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How to contact Customer Service for ShopeePay?
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ShopeePay Customer Service can be reached through the following channels:
Channels | Schedule |
Internet call via app | 7:00 AM to 7:00 PM |
Chat via app | 24/7 |
Call via 02 8880-5200 | 8:00 AM to 5:00 PM |
9:00 AM to 7:00 PM | |
24/7 |
Internet Call via app
Go to the Me tab > select Help Centre > Scroll down and select Internet Call > select if you are a Buyer or a Seller > select ShopeePay as topic > select Continue with call and your call will start.
Chat via app
Go to the Me tab > select Chat with Shopee > select ShopeePay from the topics, or type in the message box.
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