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How to contact Customer Service for ShopeePay? (TAG)

For the English version of this article, click here.

 

 

Maaaring makipag-ugnayan sa ShopeePay Customer Service sa mga sumusunod na channel:

Channels

Schedule

Internet call via app

7:00 AM hanggang 7:00 PM

Chat via app

24/7

Call via 02 8880-5200

8:00 AM hanggang 5:00 PM 

Email sppcustomerservice.ph@shopee.com

9:00 AM hanggang 7:00 PM

Email shopeepay_fraudsupport_ph@shopee.com

24/7

 

 

Internet Call via app

Pumunta sa Me tab > Pindutin ang Help Centre > Mag-scroll pababa at piliin ang Internet Call > Pumili kung ikaw ay Buyer o isang Seller > Piliin ang ShopeePay bilang topic > Pindutin ang Continue with call at magsisimula na ang iyong tawag.

 

Using-Internet-Call-via-Help-Center-for-SPP-TAG.gif

 

Chat via app

Pumunta sa Me tab > Pindutin ang Chat with Shopee > Piliin ang ShopeePay mula sa mga topic, o i-type ito sa message box.

 

Chat-with-Shopee-Customer-Service-for-SPP-TAG.gif

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