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What to do if you suspect you've been scammed?

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If you suspect a scam involving Shopee financial products, report it to Shopee Customer Service. Prepare to provide the following to the CS agent:  


  • Details of the scam 

    • Account Information

    • Transaction Date

    • Transaction Amount

    • Transaction Type (Fund Transfer, Scan to Pay, etc)

 

  • Details about the scam 

    • Incident details (e.g. How did the scam happen)

    • Where did the discussion happen

    • Scammer’s identity

 

 

Learn more on how to protect yourself from Online Scams & Fraudulent Activity.

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