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Tips on how to secure your financial account on Shopee
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To prevent unauthorized transactions on your financial accounts, below are some tips to take note of:
Monitor your account
Keep a close eye on your Shopee account for any unauthorized logins or transactions using ShopeePay or SPayLater. Report any suspicious activity immediately.
Regularly review your transactions
Make it a habit to regularly check each of your transactions to ensure that everything is accounted for.
Secure your Shopee account
Update your Shopee account password and ShopeePay PIN regularly, and enable two-factor authentication if not yet activated.
Be cautious with links and emails
Avoid clicking on suspicious links in emails, messages, or social media, as these can lead to phishing sites pretending to be Shopee.
Enable notifications
Turn on transaction alerts to monitor any purchases made on your Shopee account.
In case of any unauthorized transactions, contact Shopee Support immediately:
Use the official Shopee app or website to contact Shopee Customer Service directly.
Report the unauthorized transactions, providing as much detail as possible, including the order ID, transaction date, amounts, and any unusual account activity.
Our support team will investigate the activity and guide you on further steps.
