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[Order Tracking] How long will it take for me to receive my order? (ENG)
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Delivery time may range from 4 to 18 calendar days, depending on the origin and location of your order (local or overseas), the logistics partner, and when your order was picked up by them. This calculation excludes public holidays and the logistics partner’s non-working days.
Delivery Timeframe | |
Within Metro Manila | 4 to 6 Calendar Days |
Outside Metro Manila | 7 to 12 Calendar Days |
From Overseas | 9 to 18 Calendar Days |
Learn more about local and overseas delivery timeframes.
Find out the courier delivery schedule and tracking of your orders with Shopee Supported Logistics partners.
Local orders by non-Shopee Supported Logistics
Check for an estimated delivery date with the seller directly via Shopee Chat on Shopee App.
Overseas orders
Once the seller has arranged for shipment, it will be delivered to you within 9-18 working days, depending on the delivery service selected and other external factors.
Failed to receive an order | What will happen? |
First delivery attempt | Your order will be redelivered to you again |
Second delivery attempt | This will result in order cancellation and will be returned to the Seller(RTS). |
Find out more about the delivery of overseas orders and tracking overseas orders.
⚠️Note • For orders that are passed the estimated delivery date, you may request to expedite the delivery. • You can track your delivery by checking the in-app tracker and updates will reflect within 24-48 hours. • In case of unexpected delays, you may also contact the courier directly. • For rider-related concerns, you may contact the courier directly, or reach out to Customer Service. • If your order is Non-COD, you will receive a refund once the parcel has been successfully returned to the seller (RTS). For COD orders, no refund will be given. |
Learn more about what happens if the delivery by the courier is unsuccessful or why your order is automatically canceled by Shopee.
