Hi, how can we help?

Logistics Partner

Tracking Website

Contact information

SPX Express

https://spx.ph/#/

Shopee Customer Service

J&T Express

https://www.jtexpress.ph/index/query/gzquery.html

(02) 8 911 1888

customerca@jtexpress.ph

XDE Logistics

https://www.xde.com.ph/track_and_trace/

0917 136 4933

0917 135 9933

customercare@xde.com.ph or inquiry@xde.com.ph

2Go

https://express.2go.com.ph/tracking/

(02) 8779 9222

customerservice@2go.com.ph

YTO Express

https://www.ytoexpress.ph/homePage

(02) 8459 9999

cs.ytoexpress_ph@yto.net.cn

Flash Express

https://www.flashexpress.ph/tracking/

(02) 8539 4002

customerservice@flashexpress.ph

Worklink Services Inc

https://wsi-locator.xarosa.online/

(02) 8533 3888

cs_ecom@wsi.ph

⚠️ Note 

• Expediting the delivery is only possible for orders that are already past their estimated delivery date.

• If your order hasn't moved for 4 days, please get in touch with the courier's Customer Service team.

• Not all couriers will send an SMS or call before delivering the parcel. If you receive a message or call from the rider, you can contact them directly using the number they used. If they’re not responding, can use the Customer Service contact numbers listed above and provide your Order SN or Tracking Number to check your order's status.

• Our Shopee Supported Logistics partners will attempt delivery twice before returning the order to the seller due to non-receipt. If you fail to receive your order on the second delivery attempt or refuse to accept the delivery on your first delivery attempt, the order will be canceled and tagged as Return to Sender (RTS). 

• Orders tagged as RTS will not be available for re-delivery.