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How to get and redeem my rewards for the Shopee Loyalty program?

It’s easy to get and redeem your rewards through Shopee’s Loyalty Program.


1. Complete your Shopee order 

Once you’ve received the order and checked the quality of the product, you can tap the Order Received button, which means that your Shopee order is completed.


2. Check out your loyalty benefits

Depending on what tier you are in, there are different available promos, discounts, and many other rewards that you can claim.


3. Get rewards every month 

Enjoy different rewards and promotions every month. This allows you to explore a wider variety of promotions available on Shopee.


For the Silver tier, you can enjoy:

  1. One (1) Free Shipping Discount Voucher up to ₱80 with ₱500 min. spend

  2. Five (5) 50% off SPX Express Delivery Discount Vouchers up to ₱100, with ₱0 min. spend


For the Gold tier, you can enjoy the additional benefits:

  1. Two (2) Free Shipping Discount Vouchers up to ₱80 with ₱500 min. spend

  2. Twenty Eight (28) Free Shipping Discount Vouchers up to ₱80 with ₱600 min. spend

  3. One (1) 15% off Birthday Voucher up to ₱200 with ₱50 min. spend valid Sitewide

  4. Two (2) 10% off Digital Products Discount Vouchers up to ₱10 with ₱99 min. spend valid Sitewide monthly

  5. One (1) 50% off Digital Product Voucher up to ₱50 with ₱99 min. spend valid Sitewide per cycle

  6. Ten (10) 70% off SPX Express Delivery Discount Vouchers up to ₱100, with ₱0 min. spend


For the Platinum tier, you can enjoy the following exclusive benefits: 

  1. Three (3) Free Shipping Discount Vouchers up to ₱80 with ₱500 min. spend

  2. Twenty Eight (28) Free Shipping Discount Vouchers up to ₱80 with ₱600 min. spend

  3. One (1) 15% off Birthday Voucher up to ₱200 with ₱50 min. spend valid Sitewide

  4. Two (2) 20% off Digital Products Discount Vouchers up to ₱20 with ₱99 min. spend valid Sitewide monthly

  5. One (1) 50% off Digital Product Voucher up to ₱50 with ₱99 min. spend valid Sitewide per cycle

  6. Twenty (20) 70% off SPX Express Delivery Discount Vouchers up to ₱100, with ₱0 min. Spend

  7. Priority Customer Service



Depending on your Loyalty Tier, you may enjoy a variety of special privileges; the more you order, the more benefits you get. You may see below an overview of these privileges: 


 

Classic

Silver 

Gold

Platinum

Minimum orders in the last 6 months

1

3

15

or at least ₱6,000 total spend

30

or at least ₱30,000 total spend

Free Shipping Discount up to ₱80 with ₱500 min. spend

 

1x

2x

3x

SPX Express Delivery Discount Vouchers

 

5x 50% off

up to ₱100

10x 70% off

up to ₱100

20x 70% off

up to ₱100

Free Shipping Discount Vouchers up to ₱80 with ₱600 min. spend

  

28x

Birthday Voucher

₱50 min spend

  

15% off, up to ₱200

Digital Products Discount Vouchers

₱99 min. spend

  

2x 10% off up to ₱10

1x 50% off up to ₱50

2x 20% off up to ₱20

1x 50% off up to ₱50

Priority Customer Service

   

Yes


These vouchers can be redeemed and viewed within the app.


⚠️ Note 

• Birthday discount vouchers are valid 29 days after the user’s birthday.

• Make sure to input your birthdate upon registration in Shopee, or update your birthdate in the app at least 2 weeks before your actual birthday to avoid issues in receiving your birthday voucher.



Learn more about the Shopee Loyalty Program.

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