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How to get and redeem my rewards for the Shopee Loyalty program?
It’s easy to get and redeem your rewards through Shopee’s loyalty program.
1. Complete your Shopee order
Once you’ve received the order and checked the quality of the product, you can tap the “Order Received” button, which means that your Shopee order is completed.
2. Check out your loyalty benefits
Depending on what tier you are in, there are different available promos, discounts, and many other rewards that you can claim.
3. Get rewards every month
Enjoy different rewards and promotions every month. This allows you to explore more variety of promotions available in Shopee.
For the Silver tier, you can enjoy:
- Birthday discount voucher at 15% off valid sitewide!
- 1x Free Shipping Discount Voucher valid sitewide (valid on ShopeePay)
For the Gold tier, you can enjoy the additional benefits:
- Birthday discount vouchers at 15% off valid sitewide!
- 2x Free Shipping Discount Vouchers valid sitewide (valid on ShopeePay)
- Claim 15% discount vouchers from your favorite brands!
- 7x Free Shipping Discount Vouchers
For the Platinum tier, you can enjoy the following exclusive benefits:
- Birthday discount vouchers at 15% off valid sitewide!
- 3x Free Shipping Discount Vouchers valid sitewide (valid on ShopeePay)
- Claim 20% discount vouchers from your favorite brands!
- 7x Free Shipping Discount Vouchers
- Redeem ShopeePay, Mall, and other sitewide vouchers with Shopee Coins at a special rate!
- Enjoy dedicated email and chat agents to lessen wait time before your queries are answered
Depending on your Loyalty Tier, you may enjoy a variety of special privileges; the more you order, the more benefits you get. You may see below an overview of these privileges:
Classic | Silver | Gold | Platinum | |
MIN ORDERS IN THE LAST 6 MONTHS | 0 | 10 | 25 | 55 |
Birthday 15% Discount Voucher (Valid on Shopeepay) | 1x/year | |||
SitewideShipping Discount Voucher (Valid on Shopeepay) | 1x/month 500 min spend | 2x/month 500 min spend | 3x/month 500 min spend | |
7x Shipping Discount Vouchers (All Payment Methods) | Weekly refresh 600 min. spend | Weekly refresh 600 min. spend | ||
Brand Discount Vouchers | 15% | 20% | ||
Voucher Redemption with coins | Yes | |||
These vouchers will appear on the app, click here on how you can redeem your rewards.
⚠️ Note
- Birthday discount vouchers are valid for 29 days after the user’s birthday.
- Make sure to input your birthdate upon registration in Shopee, or update your birthdate in the app at least 2 weeks before your actual birthday to avoid issues in receiving your birthday voucher.
Learn more about Shopee Loyalty Program.
