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⚠️ Note

• Make sure that you’ve put the correct and accurate delivery or pickup address. This will prevent your orders from being delayed, returned to the seller (RTS), and pickup failure.

• If you are located or want an order delivered in a Special Economic Zone, please check our suggested addresses for Special Economic Zones (SEZ).

• When you are adding/editing your address, make sure to put the correct region, province, city, barangay, and postal code. Check your Philippine Postal Code.

• Please make sure that you have pinned the correct location under your declared barangay address. You may adjust the pin on the map if the first pinned location is incorrect.

• The free text field address won’t update automatically based on the pinned location on the map. The declared address in the free text field will still be considered as a basis for where the courier will deliver your order.

• Changing your delivery address is possible as long as certain conditions are met.

• You can add up to 10 different addresses.

• Ensure that the full name and addresses added are correct, it will be reflected on the AWB:

• Keep the name short (less than 100 characters)

• Keep the freeform address brief (less than 300 characters)

⚠️ Note

When you type in your street name, building, and house number, you’ll be directed to a new page wherein you can input your geolocation or detailed address and view the location.