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⚠️Note

1. Our payment service provider will collect admin fees on selected ShopeePay Cash-In channels.

⚠️ GCash, Coins.ph and 7-Eleven are not directly responsible for charging any of the mentioned fees.

1. You may still Cash-In for free or get your transaction fees refunded instantly  with the following channels: 

To Cash In your ShopeePay with e-Wallet

Go to ShopeePay Wallet > Cash In > Payment Center/ e-Wallet > select preferred e-Wallet > enter Cash-in value or Input amount> Review the total amount (which includes the 1% or up to 2% admin fee) > Pay Now > verify email address > Pay.

You’ll be redirected to the page of the selected e-Wallet to proceed with the cash-in transaction.

⚠️Note

Instructions may change depending on the chosen e-Wallet.

Examples:

If you made an overpayment or underpayment, please contact Dragonpay Customer Support at:

1. Contact Number: (02) 8 655-6820 (Mondays to Fridays 8:00 am – 6:00 pm)
2. Email at: help@dragonpay.ph

Learn more about Cash In with ShopeePay and how to link a debit card to ShopeePay.