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Can I cancel my mobile load/data order? (ENG)

Para sa Taglish version ng article, basahin dito.



You can cancel your mobile load/data order as long as you have not paid for the order. You can go to Me tab > Digital Purchase > To Pay > Select the order > Cancel Order.


 


⚠️ Note

• For orders that are not paid within the stated deadline, your order will automatically be canceled.

• For paid orders and did not receive your mobile load/data, kindly contact Shopee Customer Service to raise a refund request.

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