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[ShopeePay] How do I cash-in via InstaPay?
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Cash in to your ShopeePay account via InstaPay
To cash in using InstaPay, go to ShopeePay balance on the homepage select Cash in > select InstaPay > choose your preferred bank > CONFIRM > read the instructions carefully before selecting Open the Application.
⚠️ Note • ShopeePay cashback is non-convertible and can only be used within the Shopee App. Unused cashback is subject to a clawback process; please refer to the clawback schedule. • Your Account Number is your Shopee registered phone number in the format: 09XXXXXXXXX. • You can also transfer funds to your ShopeePay account from your chosen bank. |
Your ShopeePay balance will reflect the Cash In amount immediately after payment is verified. You can contact ShopeePay Customer Service if you don’t see your Cash In balance reflected within 1 day.
If you encounter issues with cashing in your ShopeePay wallet, it may be due to a payment problem. Please contact Shopee Customer Service and provide the Transaction ID, which you can find by selecting the Failed Cash in transaction under Last Transactions > COPY.
Balance limits
Non-verified accounts can only cash in a monthly balance of up to Php 10,000. Verify your account to increase your wallet limits to Php 100,000.
Learn more about verification of your Shopee account.
Available Cash-in Channels | Fees | Minimum Cash-in Amount |
(SeaBank, BPI, UnionBank, ChinaBank Mobile App, and AllBank) | FREE | SeaBank, ChinaBank Mobile App and AllBank - ₱1 BPI and UnionBank - ₱10 |
Banks and E-wallets via InstaPay (GCash, BDO, Maya, Metrobank, Landbank, RCBC, and other banks and e-wallets) | Other e-wallet or banks may charge for this service. As of Nov 1, 2024, ShopeePay’s instant fee refund promo has ended. | ₱1 |
(available in Alfamart, Watsons and more) | FREE | ₱20 |
(Cebuana Lhullier, M Lhullier, Palawan Pawnshop, and Villarica Pawnshop | FREE | ₱500 |
(Robinsons Department Store and SM Bills Payment) | FREE | ₱500 |
(Bayad Center, ECPay, TrueMoney, Posible) | FREE | ₱500 |
2% of cash-in amount | ₱50 | |
(direct from Shopee app) | GCash - 2% of cash-in amount Coins.ph - ₱7 per cash-in amount | GCash - ₱10 Coins.ph - ₱5 |
Our payment service provider will collect admin fees on selected ShopeePay Cash-in channels.
