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[Order Receipt] How do I check the proof of delivery for my order?
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To check the proof of delivery for orders that have been delivered and received, go to My Purchases via the Me tab in the Shopee App > select the To Receive or Completed tab > select the order status corresponding to the order > View Proof of Delivery.
This will only be available if the courier has uploaded photo evidence or an image of your signature to acknowledge receipt of the order, which is a practice we strongly advise our couriers to adopt.
Examples of photo evidence include a photo of the parcel with the recipient, a photo of the parcel placed outside the recipient’s house, and a photo of the parcel if it is deposited with the recipient's neighbor.
⚠️ Note Photo evidence will only be stored by Shopee for 90 days from the time the product is received. For more information about photo evidence during the point of delivery, refer to our Terms of Service. |
Learn more about Data Privacy Guidelines for Shipping and Delivery.
