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[ShopeePay] How do I get cash bonuses or Coins cashback when paying with ShopeePay?

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Shopee Coins cashback is credited immediately to your ShopeePay account if you fulfill the conditions of relevant campaigns.

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You can use these cash bonuses or Shopee Coins cashback for online or offline transactions.

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⚠️ Note

Rewards earned (e.g. Cashback) are calculated based on the amount after coin redemption.

Example:

If the order amount is P200, with 10% voucher discount applied (P20), and the user redeems 10 coins (P10),

Amount calculated for a 10% coins cashback will be P200 - P20 - P10 = 170 x 10% = total of 17 coins cashback reward.

If you have yet to receive or receive the wrong amount of cash bonus and/or Shopee Coins cashback after 24 hours, contact Shopee Customer Service.

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