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[Add-on Deals] How do I return/refund products purchased as Add-on Deals?

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You can raise a return/refund request for products purchased as Add-on Deals.  Select To Receive on the Me tab > Select the order >  Return/Refund > Identify the concern > Select the products and quantity for return/refund >  Next.

 

Please note that all products purchased as part of an Add-on Deal must be returned together as a set when requesting a return/refund for Product Does Not Meet Expectations or Change of Mind.

 

For example, if you bought Products A and B as an Add-on Deal, both must be returned together, even if you only wish to return one. You cannot return one and keep the other.

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