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[SPayLater] How will my refund be processed if I used SPayLater?
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The refund would be directly credited to your SPayLater wallet after processing. SPayLater funds refunded will be credited within 24 to 48 hours if it was requested within the Shopee Returns Window.
If you raised a return/refund for an order that was paid using SPayLater, the amount would be refunded to your SPayLater wallet directly after processing.
For manual refunds, processing may take 3-5 business days.
To raise a refund request select the To Receive tab > Select the item you purchased with SPayLater > Select Return/ Refund.
⚠️Note • Make sure that all return/refund requests must be made within the Shopee Returns Window. Learn more about requesting a return/refund. • For the full amount refund, it will be refunded back to your SPayLater wallet and the adjustments will reflect on future billing. • For a partial refund, only the principal loan amount will be refunded and added to your SPayLater wallet. • For all refunded installment transactions, it will still appear on the user's SPayLater account as adjustments are done in future billing. |