Hi, how can we help?
Shop with Shopee
Deals & Rewards
Payments
Orders & Shipping
Returns & Refunds
General
[Payment] How long do I have to make payment for my unpaid order?
Para sa Taglish version ng article, basahin dito.
Upon placing a successful order, you will need to make payment within a specific time limit to complete your order. This time limit depends on your payment method:
1. For orders placed via debit/credit card, credit card installment, Google Pay or ShopeePay
You have 4 hours to complete payment after checkout.
2. For orders placed via Other Payment Channels: Online Banking, Remittance/Payment Centers, Over-The-Counter
You have to complete the payment within the given deadline after checkout.
3. Cash on delivery
You have 10 minutes to wait for the payment confirmation.
⚠️ Note Unpaid orders are considered incomplete and will not be processed. If they are not paid within the specified time limit, they will be automatically canceled by Shopee. |
You can check the payment due date for your order in 2 ways:
1. Via the Order Successful page after you’ve successfully placed an order.
2. Via To Pay in the Me tab on Shopee App
Under each unpaid order, there will be a reminder that indicates when your payment is due and what payment method you should pay with.
