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If you select Self Arrange to return the parcel, the buyer has to shoulder the return shipping fee (RSF) (except for M Lhuillier for Mall and Overseas returns) initially which can be refunded once the refund process is completed.
⚠️Note You will only be refunded if your refund request is approved. |
For the Drop Off return shipping option, you do not need to pay any shipping fee. Simply drop off your return parcel at any J&T Express branch.
Make sure to follow the steps on how to return your parcel when returning an item.