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If you need to reactivate your disabled ShopeePay account, simply reach out to Shopee Customer Service and provide the following details:
Full name
Registered Mobile number
Registered Email address
ShopeePay Wallet balance
Date of birth
Shopee account username
Explanation of circumstances such as lost/stolen phone
If you cannot save specific information in your Shopee account, don't worry. You can contact us and our Customer Service team will assist you further. Your account will be restored within 24-48 hours.
⚠️Note To confirm your request to reactivate your ShopeePay account, we will cross-check the verification details you provided. However, if your Shopee account lacks adequate information, the reactivation process may take more than 24-48 hours. |