Hi, how can we help?
How to activate ShopeePay?
For the Taglish version of this article, click here.
Select ShopeePay in the homepage or Me tab > Set up ShopeePay Wallet > Enter the One-Time Password (OTP) > Fill in your personal details > Scan your face > Create a ShopeePay PIN > Set up Biometrics (Face ID or Fingerprint).
Once activated, you may proceed with full verification by following the next steps.
⚠️Note If you cannot see the ShopeePay option, make sure your Shopee App is updated. |
Benefits of verifying your account
Increase wallet limit to ₱100,000 and get access to more ShopeePay features by submitting a valid ID.
Features | Non-verified | Verified |
Inflow Limit Cumulative amount that can be received into your ShopeePay wallet | Php 10,000 | Php 100,000 |
Outflow Limit Cumulative amount that can be moved out of your ShopeePay wallet | Php 10,000 | Php 100,000 |
Wallet Balance Maximum amount that can be kept in your ShopeePay wallet | Php 50,000 | Php 100,000 |
Pay Shopee Orders and Digital Products Buy load and e-vouchers, pay bills | ✓ | ✓ |
Scan to Pay Pay for your purchases at participating ShopeePay merchants and other stores. | ✓ | ✓ |
Send Money To ShopeePay accounts, bank accounts, and other e-wallets | ✘ | ✓ |
It is highly recommended that you utilize the basic troubleshooting tips if you come across unforeseen errors or problems. Learn how to pay with ShopeePay.