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How do I choose TouchPay as a payment option? (ENG)
Para sa Taglish version ng article, basahin dito.
You can only use TouchPay as a payment option for Cash-in via ShopeePay or for repayment of SPayLater and SLoan.
To pay using TouchPay, during check out select Payment Option >TouchPay > Confirm > Place Order.
To use the TouchPay machine to process your payment
Select e-Money > Shopee > Shopee Checkout Order > Enter your Payment Code (found on your Payment Instruction Page) > Verify your payment details > Confirm your payment details and Insert your cash payment into the machine.
If possible, insert the exact cash amount into the machine.
- For transactions with the change, you will be issued a change-receipt PIN found on your receipt. Follow the instructions printed on the receipt to know how to use your change for your next TouchPay transaction.
- For incomplete and canceled payments, a change receipt will also be issued containing the inserted amount of cash (including amounts inputted from change receipt PINs).
Sample of Change Receipt:
After successful payment with TouchPay, kindly wait up to 24 hours to allow your amount to reflect in the Shopee App.
⚠️ Note • Please pay the exact cash amount to the TouchPay machine (TouchPay only accepts bills). • The change will be given in a change receipt containing instructions on how to use the PIN. • If the change receipt is no longer working or is lost please reach out to TouchPay’s 24/7 Customer Support by dialing (02) 8232-8946 or (02) 8232-8947 or email them at custcare@meps.ph • Shopee and/or ShopeePay is not liable for any change amount or lost change receipt. |
Learn more about TouchPay, How to cash in ShopeePay using TouchPay, and other payment channels supported by Shopee.
