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Why can’t I comment on Shopee Live?
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Shopee Live viewers will be banned from the comment section if they violate one of the following policies:
Violation Types | Description | Severity |
Outside Website Information | Third-party platform app names, links, contact numbers, etc. that may jeopardize the transaction safety or lead transactions outside Shopee Ex: Commenting links to your social media accounts and other competitor platforms | Moderate |
Spamming | Spamming ads or false information Ex: Commenting links to claim prizes/ join a contest | Moderate |
Language Abuse | Harassment and Cyberbullying | Severe |
Vulgar content such as swear word/s or disgusting content Ex: Comments with double meaning/rude combination of emojis | ||
Severe sensitive information | Information that can jeopardize national security. Information that does not comply with the laws and regulations of governmental authority. Ex: Ethnic discrimination, gambling, illegal gathering | Severe |
Divulging others’ personal information | Information including others’ names, phone numbers, addresses, ID number, etc. that others do not want to disclose | Severe |
Violation Type | Occurrence | ||
1st | 2nd | 3rd & Above | |
Moderate | PN | 7-day ban | Permanent Ban |
Severe | 7-day ban | Permanent Ban | |
Learn more about Shopee Live.
